REFUND POLICY

Initial Purchase Policy

At PioneerTV, our mission is to deliver high-quality services designed to meet your expectations. To help you make an informed decision, we provide a free trial period that allows you to experience the full performance, features, and functionality of our service before making a purchase.

Please Note the Following Important Policy Details

Before completing any purchase, we strongly encourage all users to take advantage of the free trial. This trial is intended to ensure that PioneerTV’s service aligns with your needs and expectations.

We do not offer refunds under any circumstances. The free trial period serves as your opportunity to evaluate the service and verify that it meets your requirements. Please use this time to fully assess all features and performance before deciding to make a purchase.

We recommend using the entire trial period for a complete evaluation of your experience. Only proceed with a paid subscription if you are fully satisfied with PioneerTV during the trial.

Our support team is available to assist you with any questions, concerns, or guidance needed throughout your trial period. We are here to help ensure you have all the information you need before completing a purchase.

Your satisfaction is important to us. Please take advantage of the trial to confirm that PioneerTV is the right fit for you.

Support

If you encounter any issues or have questions during your trial period, please contact our support team. We are committed to helping you resolve concerns quickly and ensuring a positive experience with our service.

PioneerTV reserves the right to update or modify this Refund Policy at any time. Any changes will take effect immediately and will be communicated through our website or other appropriate channels.

By making a purchase with PioneerTV, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy. If you have any questions or concerns, please contact our support team before completing your purchase.

Account Information and Security

When creating an account with PioneerTV, you confirm that you are at least 18 years old and that all information you provide is accurate, complete, and current. Providing false or incomplete information may lead to immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password, including restricting access to your device and login information. You agree to accept responsibility for all actions performed under your account, whether on PioneerTV or through a connected third-party service.

You must notify us immediately if you suspect any unauthorized access or security breach related to your account. Usernames may not impersonate another individual or entity, use trademarked names without authorization, or contain offensive, vulgar, or inappropriate content.

PioneerTV reserves the right to refuse service, remove content, terminate accounts, or cancel orders at our sole discretion.

PioneerTV Privacy Commitment

We are dedicated to protecting your privacy, maintaining your trust, and ensuring the secure and responsible handling of your personal information. PioneerTV values your privacy and is committed to safeguarding your data on our platform.

This Privacy Policy has been carefully created to address your concerns and to assure you that any personal information you provide will be handled with care and confidentiality.

BY USING PIONEERTV, YOU CONSENT TO THE TERMS OF THIS PRIVACY POLICY AND TO THE PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES OUTLINED HEREIN. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE PIONEERTV.